How do I return an item?
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within 7-10 days from the time we receive your returned items.
Please email CustomerService@EmergencyKits.com or call us at (800) 270-2889 for information on returning an item.
At EmergencyKits.com we understand that you have choices on where to buy your emergency preparedness supplies and want to assure you that should you decide to choose EmergencyKits.com you will not be disappointed!
Our customer service record is unmatched and is reflected in our A+ rating with the Better Business Bureau.
Don’t be fooled by ratings like “Accredited”, or “Registered” These ratings are meaningless. The only companies you can fully trust have A+ Ratings.
×In addition to our everyday low prices for single quantity orders, we also offer additional discounts on most of our products when purchased in larger quantities. These discounts are displayed with the product detail on this website and are automatically applied in the shopping cart.
×Custom placeholder lang content text
Whether you simply need your organizations logo printed on an emergency kit, or you need a new kit designed and built from the ground up, EmergencyKits.com can deliver!
At EmergencyKits.com we understand that one size does not always fit all, which is why we have specialists that can design and build an emergency kit to meet your specific requirements.
If you need a custom kit, don’t hesitate to contact us by email at CustomerService@EmergencyKits.com, or call us at (800) 270-2889. We have expert representatives ready to assist you. The process is fast, easy and affordable.
×Choose the right kind of emergency supplies for a friend or family member can be difficult when you may not know their specific needs which why a gift card from EmergencyKits.com make for the perfect gift.
Our eGift Cards are emailed directly to the person you specify and is available for them to use instantly towards any products on the EmergencyKits.com Website.
×